Shift Leader/Team Leader

Uncle Dan's BBQ and Catering; Hewitt (TX); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Job summary

Uncle Dan's BBQ and Catering is seeking a motivated shift leader to oversee daily operations during designated shifts and supervise staff. The role includes ensuring accurate order fulfillment, handling cash deposits, and reporting issues to the General Manager.

Responsibilities include creating shift schedules, coaching team members, and maintaining health and safety standards. On-site at Lake Air Dr or Hewitt locations, with potential remote catering assignments.

Qualifications

• Must have high school diploma or GED.
• Experience as a Shift Leader or similar role in retail is a plus.
• Excellent communication and interpersonal skills are required.
• Strong leadership and organizational abilities are essential.
• Must be a team player and able to work collaboratively.

Responsibilities

• Supervise employees, assign duties, and create shift schedules.
• Monitor team performance and ensure duties are performed efficiently.
• Report issues to management during shifts.
• Manage employee requests and policy transgressions.
• Ensure compliance with company policies, health and safety standards.
• Coach team members and train new staff.

Skills

Leadership

Communication

Teamwork

Organizational skills

Customer service

Education

High school diploma/GED

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities also include ensuring accuracy and completeness while filling orders, dealing with employee no-shows, delegating tasks, handling cash, and reporting any issues to the General Manager.

This position may include assigned shifts on site at our Lake Air Dr location or at our Hewitt location or on remote assignment as a caterer.

To be successful as a shift leader, you should be able to set an example for and manage a team of people to ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

• Competitive pay
• Opportunity for advancement

Requirements

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail is a plus.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Team player.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.