Shift Leader: Team Coach & Store Ops

Break Time Convenience Store; Macon (MO); On-site; USD 18,000 - 22,000; Full time

Job summary

Break Time Convenience Store seeks a Shift Leader to assist in managing daily store operations, customer service, and shift supervision. The role involves handling cash, inventory, and food programs while promoting promotions and maintaining a high standard of service.

Applicants should be 18+, with reliable transportation, flexible availability, and the ability to lead a team and work with POS systems and basic tech. This is a full-time position at Break Time locations in Missouri.

Qualifications

• 18 years of age or older.
• Friendly, customer service-oriented person who enjoys a fast-paced work environment.
• Valid driver’s license and vehicle insurance with adequate transportation to/from bank.
• Flexible availability which may include all shifts, weekends, and holidays.
• Works well individually and in leading a team.
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability to perform assigned duties with accuracy and with minimal supervision.
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees.
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds.
• Ability to remain in a standing position for up to nine hours per shift.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States

Responsibilities

• Provide excellent customer service and engage customers; greet and thank customers and support peak hours.
• Assist in day-to-day store operations: daily reporting, banking, inventory, bookkeeping, fuel management, and maintenance.
• Support merchandising and promotions: pricing, stocking, promotions, and upselling to customers.
• Supervise shifts in the absence of the manager; train new employees on policies and procedures.
• Maintain timely communication with customers, vendors, and management regarding store operations.
• Understand store finances and help manage cash, inventory audits, and expense control; assist with loss prevention.
• Help recruit, train, and develop store team; ensure compliance with regulations.
• Operate point-of-sale systems and other technology; perform shift reports and calculate cash/change.

Skills

Customer service

Leadership

Retail sales

Teamwork

Communication

Education

High school diploma or GED

Job description

Break Time Convenience Store seeks a Shift Leader to assist in managing daily store operations, customer service, and shift supervision. The role involves handling cash, inventory, and food programs while promoting promotions and maintaining a high standard of service.

Applicants should be 18+, with reliable transportation, flexible availability, and the ability to lead a team and work with POS systems and basic tech. This is a full-time position at Break Time locations in Missouri.