Shift Leader & Team Coach - Ice Cream Shop

Sundae Ice Cream; Denver (CO); On-site; USD 29,000 - 34,000; Part time

Benefits offered by this job

Sick Pay accrual

Free shift treats

Employee discounts

Free RTD pass

401K retirement plans

Individualized mentorship and growth

Job summary

Sundae Ice Cream on 16th Street in Downtown Denver is hiring a part-time Shift Leader for our busy retail team. You will guide a small shift, model excellent customer service, and help manage daily operations with pride and consistency.

We offer growth opportunities, sick pay accrual, employee discounts, and perks like free shift treats and a RTD pass. Join a friendly, community-focused team and help deliver joy with every scoop.

Qualifications

• Leads by example and mentors teammates.
• Focuses on customer service and loyalty Programs.

Responsibilities

• Lead a team to deliver positive customer interactions and maintain cleanliness
• Open/close the store on time, solo or with a team
• Monitor stock levels and prepare items to meet par levels
• Know product details and service standards, communicate clearly
• Promote Sundae loyalty programs and seasonal promotions
• Ensure accurate cash handling during opening/closing procedures

Skills

Strong leadership

Team player

Self-motivated

Customer service

Coachable

Job description

Sundae Ice Cream on 16th Street in Downtown Denver is hiring a part-time Shift Leader for our busy retail team. You will guide a small shift, model excellent customer service, and help manage daily operations with pride and consistency.

We offer growth opportunities, sick pay accrual, employee discounts, and perks like free shift treats and a RTD pass. Join a friendly, community-focused team and help deliver joy with every scoop.