Shift Leader & Team Coach (Food Service)

McAlister's Deli; Jackson (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Southern Rock Restaurants, LLC in Jackson, TN seeks a Shift Leader to oversee restaurant shifts, coaching team members and ensuring service quality and food safety. You will open and close operations, manage inventory, and uphold sanitation standards while delivering a welcoming guest experience.

The role emphasizes strong teamwork, effective communication, and maintaining a fun, safe work environment in a fast-paced setting.

Qualifications

• Team players who collaborate effectively.
• Willingness to learn and grow in a fast-paced restaurant.
• Strong communication and customer service focus.

Responsibilities

• Lead, monitor, coach and train team members on service execution.
• Adhere to labor metrics and monitor sales during shifts.
• Open and close restaurant operations and perform readiness checks.
• Maintain inventory and ensure food safety and sanitation.
• Handle guest issues promptly and report to management.

Skills

Team player

Strong communication

Positive energy

Job description

Southern Rock Restaurants, LLC in Jackson, TN seeks a Shift Leader to oversee restaurant shifts, coaching team members and ensuring service quality and food safety. You will open and close operations, manage inventory, and uphold sanitation standards while delivering a welcoming guest experience.

The role emphasizes strong teamwork, effective communication, and maintaining a fun, safe work environment in a fast-paced setting.