Shift Leader & Team Captain — Path to Store Manager

Smoothie King (SKFI); Merrillville (IN); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Paid weekly with tips

Raise up to $1/hr every 3 months

Free uniform

Employee smoothie discount

Flexible scheduling

Career path to Store Manager

Job summary

Smoothie King is hiring a Team Captain (Shift Leader) in Merrillville, Indiana. You will run the floor, set the pace, and maintain guest experience and quality while coaching the team around you.

Responsibilities include leading shifts, blending smoothies, serving Power Eats, handling the register during rushes, coaching teammates, and owning opening/closing duties with cash handling. This role builds leadership from within our growing stores.

Qualifications

• Some food-service or retail experience, or leadership potential you're ready to grow.
• Dependable, calm under a rush, and great with people.
• Comfortable coaching teammates and owning a shift.
• 18+ preferred for closing-lead duties.

Responsibilities

• Lead shifts from the floor — direct the team, set the pace, keep quality and cleanliness high.
• Blend smoothies and prep/serve our Power Eats food (flatbreads, chicken bites, oven).
• Jump on the register and into the rush when it counts.
• Coach and train Team Members; model a "Guest comes first" attitude.
• Own opening/closing, cash handling, and shift-level problem solving.

Skills

Leadership potential

Customer service

Calm under pressure

Job description

Smoothie King is hiring a Team Captain (Shift Leader) in Merrillville, Indiana. You will run the floor, set the pace, and maintain guest experience and quality while coaching the team around you.

Responsibilities include leading shifts, blending smoothies, serving Power Eats, handling the register during rushes, coaching teammates, and owning opening/closing duties with cash handling. This role builds leadership from within our growing stores.