Shift Leader: Team Captain Driving Guest Experience

Coffee and Bagel Brands; Osseo (MN); On-site; USD 17,564 - 29,274; Part time

Job summary

Coffee and Bagel Brands is looking for a Shift Leader for its Caribou Coffee location in Osseo, Minnesota. The role focuses on leadership and direction of the store, ensuring a high level of team engagement and customer satisfaction.

Key responsibilities include coaching team members, managing the flow of shifts, and overseeing store operations. Ideal candidates will have at least 1 year of leadership experience and the ability to work flexible hours.

Qualifications

• At least 1 year of leadership, restaurant, retail, or customer service experience.
• Must be at least 18 years of age.
• Ability to work early mornings, evenings, some holidays, and/or weekends.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Ensure team understands goals, expectations, and product knowledge.
• Actively coach and give feedback to team members.

Skills

Leadership experience

Customer service

Time management

Education

High school diploma or GED equivalent

Job description

Coffee and Bagel Brands is looking for a Shift Leader for its Caribou Coffee location in Osseo, Minnesota. The role focuses on leadership and direction of the store, ensuring a high level of team engagement and customer satisfaction.

Key responsibilities include coaching team members, managing the flow of shifts, and overseeing store operations. Ideal candidates will have at least 1 year of leadership experience and the ability to work flexible hours.