Shift Leader: Team Captain & Customer Champion

Pizza Venture of San Antonio; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Pizza Venture of San Antonio is seeking a capable shift supervisor to oversee daily operations at our Papa John's location in San Antonio. You will supervise shifts, ensure quality products and customer service, and drive profitability by following company policies and standards.

The role requires strong leadership, attention to detail, and the ability to train staff, manage cash and inventory, and respond to customer concerns.

Qualifications

• Attention to Detail: follows established guidelines and procedures to ensure accuracy; keeps records organized.
• Commitment to Task: dependable, shows urgency to get results; commits hours needed.
• Customer Focused: meets needs of customers; delivers high level of service; seeks feedback for satisfaction.
• Initiative: takes action without supervision; focuses on desired results.
• Relationship Management: builds credible relationships; handles conflicts professionally.
• Teamwork: collaborates to achieve goals; supports team decisions.

Responsibilities

• Supervise shifts and ensure quality products and service; train team to meet customer expectations.
• Contribute to sales goals by providing prompt, friendly service and building check averages.
• Ensure profitability by following company guidelines, managing cash, inventory, and safety practices.

Skills

Cash management skills

Education

High School diploma or GED

Job description

Pizza Venture of San Antonio is seeking a capable shift supervisor to oversee daily operations at our Papa John's location in San Antonio. You will supervise shifts, ensure quality products and customer service, and drive profitability by following company policies and standards.

The role requires strong leadership, attention to detail, and the ability to train staff, manage cash and inventory, and respond to customer concerns.