Shift Leader - Store Ops & Customer Experience

Break Time Convenience Store; Silva (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Break Time Shift Leaders assist in the management and operations of a Break Time Convenience Store, handling shift supervision, store finances, and essential paperwork to keep the store running smoothly. They are energetic team members who strive to make each day better for customers and coworkers.

MFA Petroleum Company notes equal opportunity and a drug-free workplace while supporting growth and development within the Break Time team and store operations.

Qualifications

• 18 years of age or older.
• Friendly, customer service-oriented person in a fast-paced environment.
• Valid driver’s license and vehicle insurance with bank transport.
• Flexible availability including weekends and holidays.
• Works well individually and in leading a team.
• Ability to perform mathematical calculations to make change and count inventory.

Responsibilities

• Provide excellent customer service by greeting and assisting customers and supporting peak hours.
• Assist in store operations including daily reporting, banking, inventory, and cleanliness.
• Support merchandising and promotions, stock shelves, and ensure merchandise is in good condition.
• Supervise shifts in the manager's absence and help train new employees.
• Maintain professional communication with customers, vendors, and team members.

Skills

Customer service

Team leadership

Communication

Problem solving

Cash handling

Education

High school diploma or GED

Job description

Break Time Shift Leaders assist in the management and operations of a Break Time Convenience Store, handling shift supervision, store finances, and essential paperwork to keep the store running smoothly. They are energetic team members who strive to make each day better for customers and coworkers.

MFA Petroleum Company notes equal opportunity and a drug-free workplace while supporting growth and development within the Break Time team and store operations.