Break Time Shift Leader - Customer Service & Operations

Break Time Convenience Store; Holts Summit (MO); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Performance incentives

Employee assistance program

Job summary

Break Time Shift Leaders assist in the management and operations of Break Time Convenience Store. This role supports the store’s finances, performs shift supervision, and completes the necessary paperwork.

Shift Leaders are energetic team members who believe it only takes a moment to make your day better. Break Time Shift Leaders are responsible for customer service, banking, inventory, and ensuring the facility and equipment are well maintained.

Qualifications

• 18 years of age or older
• Friendly, customer service-oriented person who enjoys a fast-paced work environment
• Valid driver’s license and vehicle insurance with transportation to/from bank
• Flexible availability including all shifts, weekends, and holidays
• Ability to perform mathematical calculations to make change and complete shift reports
• Ability to learn new concepts, use technical materials, and operate a computer
• Ability to perform duties with accuracy and minimal supervision
• Legal authorization to work in the United States

Responsibilities

• Provide excellent customer service by engaging with customers and supporting the store team
• Assist in day-to-day store operations including reporting, banking, inventory, and upkeep
• Support merchandising, pricing, promotions, and stock levels
• Supervise assigned shifts in the absence of the manager and assist training
• Maintain professional communication with customers, vendors, and staff
• Understand store finances and participate in cash, lottery, and inventory audits
• Help meet sales goals and control expenses while adhering to policies
• Work with technology such as POS systems and computers

Skills

Customer service

Team leadership

Communication

Cash handling

Mathematical calculations

Education

High school diploma or GED equivalent

Tools

POS systems

Hand-held devices

Job description

Break Time Shift Leaders assist in the management and operations of Break Time Convenience Store. This role supports the store’s finances, performs shift supervision, and completes the necessary paperwork.

Shift Leaders are energetic team members who believe it only takes a moment to make your day better. Break Time Shift Leaders are responsible for customer service, banking, inventory, and ensuring the facility and equipment are well maintained.