Shift Leader: Elevate Customer Experience & Store Ops

Royal Farms; Manville (NJ); Hybrid; USD 22,000 - 28,000; Part time

Job summary

Royal Farms is seeking a part-time Shift Leader in New Jersey to oversee store operations on duty, act as the in-charge and support management in customer service, food service execution, and safety. You will drive sales, manage shift tasks, and ensure policy compliance while maintaining high standards for service and store conditions.

The role emphasizes leadership, teamwork, and training of staff, with a focus on beverage and food program execution and customer satisfaction.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Strong written, verbal, and interpersonal communication skills.
• Strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee store operations as the Person in Charge in absence of a senior leader.
• Manage shift operations including POS transactions and cash controls.
• Ensure food service program execution and product quality.
• Maintain store appearance, safety, and cleanliness.
• Coach and support team to deliver outstanding customer service.

Skills

Leadership

Supervisory skills

Communication (written)

Communication (verbal)

Team development

Customer service

Education

High school diploma or GED

Job description

Royal Farms is seeking a part-time Shift Leader in New Jersey to oversee store operations on duty, act as the in-charge and support management in customer service, food service execution, and safety. You will drive sales, manage shift tasks, and ensure policy compliance while maintaining high standards for service and store conditions.

The role emphasizes leadership, teamwork, and training of staff, with a focus on beverage and food program execution and customer satisfaction.