Shift Leader - Romeoville, IL

Rghockey; Romeoville (IL); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Paid Time Off (PTO)

Bonuses, commissions, and vendor promotions

Healthcare

Retirement plan

Employee discounts

Job summary

Rghockey in Romeoville, IL, is seeking a Full-Time Shift Lead to enhance customer experiences in our hockey retail store located in Canlan IceSports Arena. You will manage store operations while ensuring top-notch customer service and team support.

This role requires retail experience and hockey knowledge, flexibility for shifts, and the ability to lead a team. The position offers competitive pay, benefits, and a positive workplace culture.

Qualifications

• Retail experience preferred (lead or keyholder experience is a plus).
• Strong knowledge of hockey and equipment or willingness to learn.
• Reliable, flexible, and team-oriented.

Responsibilities

• Cover and trade shifts as needed.
• Sharpen ice skates and assist with fitting and selling equipment.
• Provide excellent customer service and assist with inventory management.

Skills

Retail experience

Strong hockey knowledge

Leadership skills

Job description

We are the pro shop located inside the Canlan IceSports Arena.If you love hockey, care about gear, and enjoy leading ateam, this might be the job for you! We’re looking for a Full-Time Shift Lead to help runour hockey retail store and deliver an awesome experience to every customer whowalks through the door.

The Details

• Full-time:40 hours per week, typically 4–5 days
• Pay:$18–$24/hour + 1.5x overtime
• PaidTime Off (PTO)
• Bonuses,sales commissions, and special vendor promotions
• Retirementplan

Evenings, weekends, and some holidays required

What You'll be Doing

Scheduling & Team Support

• Willing to cover & trade shifts
• Sharpening Ice Skates
• Fitting/Selling Hockey Skates and Equipment

Customer Service & Store Culture

• Customer Service is our #1 Priority
• Create a fun & positive workplace is our #2 Priority
• Be Personable, Approachable, and Helpful with Customers
• Use POS Systems and Computers Daily
• Navigate inventory across multiple Locations
• Assist with inventory transfers
• Communicate via email, phone, and internal messgaing
• Use online resources to grow your hockey and equipment knowledge
• Ensure every customer is helped
• Lead staff on daily tasks & projects
• Hold team members accountable for keeping the store looking great

Fitting, Maintenance, & Repairs

• Fit customers with the right equipment
• General maintenance and deodorizing
• Skate blade profiling
• Skate repairs - Rivets, eyelets, blades, holders, tonuges, tendon guards
• Basic sewing - velcro, elastic, glove patches, etc.

What we are looking for?

• Retailexperience (lead or keyholder experience is a plus)
• Stronghockey and equipment knowledge (or willingness to learn)
• Reliable,flexible, and team-oriented
• Comfortableleading others and taking initiative

$18-$24/hr + 1.5 x OT.
Weekly direct deposit.
Paid Time Off (PTO).
Bonuses: Commisions, Annual, & Vendor Promotions.
Healthcare.
Retirement.
Employee Discounts.

Schedule

Location

Inside CanlanIcesports Arena,
Romeoville, IL