Shift Leader: Retail Ops & Customer Experience

MFA Oil; Ashland (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Performance incentives

Employee assistance program

Job summary

MFA Oil in Ashland, Missouri, is looking for energetic Break Time Shift Leaders to assist in managing convenience store operations. Responsibilities include supervising shifts, delivering excellent customer service, and maintaining store standards. Candidates should have excellent communication skills, be able to perform mathematical calculations, and have flexible availability. This role offers opportunities for personal growth and a supportive work environment, aligned with our commitment to customer satisfaction and employee development.

Qualifications

• Must be 18 years of age or older with a valid driver's license.
• Ability to engage with customers and handle complaints.
• Flexible availability including weekends and holidays.

Responsibilities

• Provide excellent customer service and support store operations.
• Supervise shifts in the absence of the manager.
• Maintain cleanliness and order of the store.

Skills

Customer service orientation

Mathematical calculations

Team leadership

Education

High school diploma or GED equivalent

Job description

MFA Oil in Ashland, Missouri, is looking for energetic Break Time Shift Leaders to assist in managing convenience store operations. Responsibilities include supervising shifts, delivering excellent customer service, and maintaining store standards. Candidates should have excellent communication skills, be able to perform mathematical calculations, and have flexible availability. This role offers opportunities for personal growth and a supportive work environment, aligned with our commitment to customer satisfaction and employee development.