Shift Leader - Retail Operations & Customer Service

CVS Health Corporation; West Yarmouth (MA); On-site; USD 23,000 - 36,000; Part time

Job summary

CVS Health is seeking a part-time Shift Supervisor in Massachusetts to lead store staff in the manager's absence and ensure smooth operations. You will support opening/closing procedures and daily execution while delivering CVS/pharmacy customer service excellence.

The role emphasizes customer relations, merchandising, and teamwork with store management to drive performance and loyalty in a busy community setting.

Qualifications

• Deductive reasoning and analytical skills; ability to use computer systems.
• Advanced communication skills and supervision skills.
• Flexible schedule including mornings, overnights and weekends; overtime as needed.
• Experience as a retail supervisor preferred.

Responsibilities

• Lead store staff in the absence of a manager to ensure smooth operations.
• Support opening and closing procedures and daily execution.
• Assist customers and uphold CVS customer service standards.
• Price merchandise, stock shelves, and manage weekly and seasonal displays.
• Collaborate with store management to drive performance and customer loyalty.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor in Massachusetts to lead store staff in the manager's absence and ensure smooth operations. You will support opening/closing procedures and daily execution while delivering CVS/pharmacy customer service excellence.

The role emphasizes customer relations, merchandising, and teamwork with store management to drive performance and loyalty in a busy community setting.