Shift Leader: Restaurant Ops & Training

soar-restaurants-sonic; Livonia (MI); On-site; USD 18,000 - 23,000; Full time

Job summary

Sonic Drive-In in Michigan is seeking a Team/Crew Leader to perform, lead, and supervise core restaurant duties to ensure guests receive quality products and service. The role supports daily operations and may involve drive-thru supervision where applicable.

Key requirements include strong communication, basic math, and the ability to train new staff while maintaining policies and standards. Regular attendance and leadership skills are essential for success in this role.

Qualifications

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Skills

Leadership

Time management

Conflict resolution

Communication

Job description

Sonic Drive-In in Michigan is seeking a Team/Crew Leader to perform, lead, and supervise core restaurant duties to ensure guests receive quality products and service. The role supports daily operations and may involve drive-thru supervision where applicable.

Key requirements include strong communication, basic math, and the ability to train new staff while maintaining policies and standards. Regular attendance and leadership skills are essential for success in this role.