Shift Leader: Restaurant Operations & Guest Experience

Burger King; Torrington (CT); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Career development

Job summary

Burger King in Torrington, CT is seeking an Assistant General Manager to oversee shift operations, guest service, and store performance. You will support the General Manager, lead team members, and ensure safety and brand standards while driving profitability.

The AGM will manage staffing, training, cash handling, and compliance, stepping in for GM as needed and contributing to long-term sales growth through hands-on leadership.

Qualifications

• High school diploma or equivalent restaurant management experience.
• Must be at least 18 years old.
• Strong leadership and communication skills; English required; Spanish helpful.

Responsibilities

• Oversee shift operations to ensure smooth store functioning.
• Lead and develop team members while maintaining guest service excellence.
• Ensure compliance with brand standards, safety, and labor laws.
• Assist in staffing, training, and cash handling procedures.
• Support cost control and inventory management as part of daily operations.

Skills

Leadership

Communication

Team management

bilingual English/Spanish

Attendance reliability

Cash handling

Education

High school diploma or equivalent restaurant management experience

Tools

POS system

Job description

Burger King in Torrington, CT is seeking an Assistant General Manager to oversee shift operations, guest service, and store performance. You will support the General Manager, lead team members, and ensure safety and brand standards while driving profitability.

The AGM will manage staffing, training, cash handling, and compliance, stepping in for GM as needed and contributing to long-term sales growth through hands-on leadership.