Shift Leader: Quality & Customer Service Lead

Papa John's International; Boiling Springs (SC); On-site; USD 21,000 - 27,000; Full time

Job summary

Papa John’s International is seeking a dependable team member in Boiling Springs, SC to support daily restaurant operations. The role emphasizes a positive attitude, teamwork and guest service, with a focus on maintaining high food quality and sanitation standards.

Responsibilities include supervising fellow team members when needed, following safety procedures, and completing assigned duties from management.

Qualifications

• Good Attitude and teamwork are essential.
• Customer Service-Oriented approach required.
• Able to lift up to 50 lbs and stand for full shifts.
• Flexible schedule and reliable transportation preferred.
• Prior experience is welcome but not required.
• Duties assigned by Management.

Responsibilities

• Supervise employees when needed.
• Maintain high food quality and sanitation standards.
• Provide excellent customer service and engage with guests.
• Follow safety procedures and use checklists.
• Assist with daily operations as directed by management.

Skills

Attitude

Teamwork

Employee Supervision

Food Quality

Customer Service

Sanitation

Checklists

Safety Procedures

Job description

Papa John’s International is seeking a dependable team member in Boiling Springs, SC to support daily restaurant operations. The role emphasizes a positive attitude, teamwork and guest service, with a focus on maintaining high food quality and sanitation standards.

Responsibilities include supervising fellow team members when needed, following safety procedures, and completing assigned duties from management.