Shift Supervisor: Team Leader for Fast-Paced Pizza

Papa John's International , Inc.; Spring Township (PA); On-site; USD 18,000 - 23,000; Full time

Job summary

Papa John's International, Inc. is seeking a shift supervisor to supervise restaurant shifts, ensure high-quality products and customer service, and drive profitability. The role includes training staff, handling cash, managing inventory, and enforcing safety and company policies to reflect Papa John’s standards.

The position requires strong teamwork, attention to detail, and the ability to respond promptly to customer concerns while promoting a positive brand image.

Qualifications

• High school diploma or GED required and stable work history.
• Ability to supervise and train a team to meet quality standards.
• Strong cash handling and inventory control aptitude.

Responsibilities

• Supervise shifts and operate restaurant areas to ensure quality products and service.
• Respond to customer concerns, collect feedback, and promote brand loyalty.
• Train and coach team to exceed customer expectations and follow standards.
• Manage cash, inventory, and safety compliance per company procedures.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management skills

Education

High School diploma or GED

Successful and stable employment history

Tools

Operations Manual

Team Member Handbook

Job description

Papa John's International, Inc. is seeking a shift supervisor to supervise restaurant shifts, ensure high-quality products and customer service, and drive profitability. The role includes training staff, handling cash, managing inventory, and enforcing safety and company policies to reflect Papa John’s standards.

The position requires strong teamwork, attention to detail, and the ability to respond promptly to customer concerns while promoting a positive brand image.