Shift Leader — Pizza Kitchen & Guest Experience

Papa John's International; Effingham (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Papa John’s International is seeking a dedicated restaurant supervisor to oversee shifts and ensure high quality products and customer service. You will lead a team, enforce Papa John’s standards, and help drive profitability while adhering to company policies and safety guidelines.

The role requires strong leadership, cash handling skills, and the ability to manage guest concerns while maintaining a positive, energetic team environment.

Qualifications

• High school diploma or GED required.
• Proven experience in customer service and team leadership preferred.
• Ability to manage cash and operate POS systems.

Responsibilities

• Supervise shifts and restaurant areas to maintain quality products and service.
• Train and coach team members to meet standards and deliver great guest experiences.
• Assist in meeting sales and profit goals through effective operations and cash handling.
• Ensure compliance with company policies and local laws, and maintain a safe, clean work environment.

Skills

Cash handling

Customer service

Leadership

Team supervision

Education

High School diploma or GED

Tools

POS systems

Job description

Papa John’s International is seeking a dedicated restaurant supervisor to oversee shifts and ensure high quality products and customer service. You will lead a team, enforce Papa John’s standards, and help drive profitability while adhering to company policies and safety guidelines.

The role requires strong leadership, cash handling skills, and the ability to manage guest concerns while maintaining a positive, energetic team environment.