Shift Leader: Night Bakery Captain | Pay on Demand, Free Cookies

Insomnia Cookies; New Brunswick (NJ); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Pay Rate

Pay on Demand

Paid vacation & sick time

Mentorship

Pet insurance

Job stability

Growth opportunities

Team environment

Employee discount & free cookies

Job summary

Insomnia Cookies is seeking a Shift Leader for the New Brunswick, NJ store at 176 Easton Ave. You’ll captain the bakery during your shift, delivering warm customer service, baking, and strong team leadership to Own the Night.

Lead by example, train teammates, manage operations, and ensure safety and quality. This role offers growth opportunities, a fun team environment, and the chance to be part of a rapidly growing brand that loves cookies.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Communication

People skills

Team leadership

Physical strength

Work authorization

18+ years old

Job description

Insomnia Cookies is seeking a Shift Leader for the New Brunswick, NJ store at 176 Easton Ave. You’ll captain the bakery during your shift, delivering warm customer service, baking, and strong team leadership to Own the Night.

Lead by example, train teammates, manage operations, and ensure safety and quality. This role offers growth opportunities, a fun team environment, and the chance to be part of a rapidly growing brand that loves cookies.