Night Shift Leader — Bakery Captain, Flexible Hours

Insomnia Cookies; Burlington (NC); Presencial; USD 19.000 - 26.000; Tempo parcial

Benefícios oferecidos por esta vaga

Flexible part-time

Pay-on-Demand

Paid vacation and sick time

Training & mentorship

Pet insurance

Job stability

Growth opportunities

Fun team environment

Employee discount

Free cookies with every shift

Resumo da vaga

Insomnia Cookies is seeking a Shift Leader for our Burlington, NC store to captain the bakery during shifts, including baking, customer service, and team leadership. You will guide the cookie crew, ensure safe food handling, and uphold company standards while delivering an enjoyable night-time experience for guests.

The role emphasizes hands-on leadership, operational supervision, and the ability to motivate a team in a fast-paced environment.

Qualificações

• At least 1 year of working experience in a customer service focused role.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsabilidades

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, and coaching team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits including other duties as assigned.

Conhecimentos

Customer service

POS experience

Communication

Time management

People skills

Lead by example

Team motivation

Physical stamina

Descrição da vaga

Insomnia Cookies is seeking a Shift Leader for our Burlington, NC store to captain the bakery during shifts, including baking, customer service, and team leadership. You will guide the cookie crew, ensure safe food handling, and uphold company standards while delivering an enjoyable night-time experience for guests.

The role emphasizes hands-on leadership, operational supervision, and the ability to motivate a team in a fast-paced environment.