Bakery Shift Leader: Lead, Serve & Grow

Insomnia Cookies; Hoboken (NJ); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Pay on Demand

Paid time off

Paid sick time

Mentorship

Pet insurance

Growth opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies is seeking a Shift Leader in Hoboken to supervise bakery operations during night and day shifts. You will lead the cookie crew, ensure top service, manage cash handling, and maintain a safe, clean work environment.

With at least 1 year in customer service and POS experience, you’ll train teammates, delegate tasks, and continuously improve store performance while fostering a fun team atmosphere.

Qualifications

• At least 1 year of customer service experience.
• Experience with Point of Sale systems.
• Strong communication and time management skills.
• Outgoing, friendly and patient demeanor.
• Detail oriented and able to motivate others.
• Ability to lift up to 40 lbs and work nights.
• Legally eligible to work in the United States.

Responsibilities

• Provide excellent customer service and quality products to guests.
• Support store leadership by maintaining operations during shift and coaching teammates.
• Delegate tasks for baking, cashiering, packaging and cleaning.
• Collaborate with the Cookie Crew and maintain a safe work environment.
• Ensure safe food handling and proper cash handling and deposits.

Skills

Customer service

POS systems

Communication

Time management

People skills

Leadership by example

Physical ability

Job description

Insomnia Cookies is seeking a Shift Leader in Hoboken to supervise bakery operations during night and day shifts. You will lead the cookie crew, ensure top service, manage cash handling, and maintain a safe, clean work environment.

With at least 1 year in customer service and POS experience, you’ll train teammates, delegate tasks, and continuously improve store performance while fostering a fun team atmosphere.