Shift Leader: Train, Lead & Elevate Guest Service

Dunkin’ @ The Wolak Group - Groton; Village of Groton (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay $16.25-$19.00/hr

Hours that work for you

Tuition reimbursement

Career development and growth

Ongoing training and development

Health, dental, and vision coverage

401K Savings

Paid Time Off

Free/discounted food and beverage

Job summary

The Wolak Group, a Dunkin' franchise in Groton, New York, is hiring for a Shift Leader to join our team. You’ll help deliver exceptional guest service and lead a fast-paced team at our Groton location.

We offer competitive pay, benefits, tuition reimbursement, and opportunities for growth as you train and develop new and existing staff to uphold our standards of quality and guest experience.

Qualifications

• Experience in a fast-paced food service environment preferred.
• Ability to lead and train a diverse team.
• Commitment to high guest satisfaction and safety standards.

Responsibilities

• Lead the team to deliver exceptional guest service and operational excellence.
• Train and coach new and existing employees.
• Ensure duties are completed and food/drink served safely and with quality.

Skills

Guest Service

Team Leadership

Coaching

Training

Food Safety

Job description

The Wolak Group, a Dunkin' franchise in Groton, New York, is hiring for a Shift Leader to join our team. You’ll help deliver exceptional guest service and lead a fast-paced team at our Groton location.

We offer competitive pay, benefits, tuition reimbursement, and opportunities for growth as you train and develop new and existing staff to uphold our standards of quality and guest experience.