Shift Leader — Lead Team, Elevate Service

NAYA - 1177 Sixth Ave; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee meals and discounts

Growth opportunities

Job summary

NAYA is seeking an experienced Shift Leader to guide daily operations, elevate guest experiences, and mentor a growing team in a fast-paced setting in New York. You’ll help manage service flows, uphold quality standards, and drive a culture of hospitality and accountability.

You’ll lead shift planning, support inventory and cash handling, and reinforce HR policies while staying engaged with guests and the local community. A strong communicator with a guest-first mindset will thrive here.

Qualifications

• 2+ years of leadership in a fast-paced restaurant.
• Excellent communication and guest service skills.
• Ability to lead with a guest-first mindset and coach others.

Responsibilities

• Lead team to run efficient operations and deliver great service.
• Oversee food prep and service to meet recipes and quality standards.
• Manage shift schedules and labor according to sales need.

Skills

Leadership

Customer service

Team coordination

English proficiency

Time management

Cash handling

Gmail

Microsoft Office

POS systems

Tools

Gmail

Microsoft Office

POS systems

Job description

NAYA is seeking an experienced Shift Leader to guide daily operations, elevate guest experiences, and mentor a growing team in a fast-paced setting in New York. You’ll help manage service flows, uphold quality standards, and drive a culture of hospitality and accountability.

You’ll lead shift planning, support inventory and cash handling, and reinforce HR policies while staying engaged with guests and the local community. A strong communicator with a guest-first mindset will thrive here.