Shift Leader: Lead Team & Elevate Guest Experience

Ontario Trillium Foundation; Hamlin Township (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

A Dunkin' franchisee in Pennsylvania seeks a Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and guests receive a friendly, efficient experience.

You will set goals, assign tasks, and motivate team members, celebrating successes and providing timely feedback to drive performance and guest satisfaction across the shift. This role requires dependability, strong communication, and a positive attitude to keep operations smooth during busy periods.

Responsibilities

• Coach Crew Members throughout the shift to execute Brand standards and deliver a great guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Job description

A Dunkin' franchisee in Pennsylvania seeks a Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and guests receive a friendly, efficient experience.

You will set goals, assign tasks, and motivate team members, celebrating successes and providing timely feedback to drive performance and guest satisfaction across the shift. This role requires dependability, strong communication, and a positive attitude to keep operations smooth during busy periods.