Shift Leader: Lead Team & Craft Coffee Experiences

Starbucks Corp.; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition coverage

Job summary

Starbucks Corp. in Boston, MA is hiring a Shift Manager to lead store operations and deliver the Starbucks experience.

You will supervise partners, manage daily tasks, and ensure high standards of service and quality within a fast-paced retail environment. The role emphasizes team leadership, coaching, and operational excellence, with opportunities for growth through hands-on training, mentorship, and a clear path to the next steps in your Starbucks journey.

Qualifications

• 1 year retail/customer service management experience or 2 years in US Military service preferred.
• 1 year supervising the work of others, teambuilding and coaching.
• Strong organizational and interpersonal skills.

Responsibilities

• Lead store team to deliver Starbucks experience and drive store performance.
• Coach and develop partners; ensure high standards of service and operations.
• Execute daily store tasks and maintain a welcoming environment for customers.

Skills

Retail management

Team leadership

Customer service

Coaching

Organizational skills

Job description

Starbucks Corp. in Boston, MA is hiring a Shift Manager to lead store operations and deliver the Starbucks experience.

You will supervise partners, manage daily tasks, and ensure high standards of service and quality within a fast-paced retail environment. The role emphasizes team leadership, coaching, and operational excellence, with opportunities for growth through hands-on training, mentorship, and a clear path to the next steps in your Starbucks journey.