Shift Leader: Grow, Lead & Delight in Coffee

Starbucks Corp.; Franklin (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical & dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company in Massachusetts is seeking a shift manager who will lead with purpose, coach a team, and ensure a welcoming space for customers. You'll gain hands-on experience running a multi-million dollar business and advancing in your Starbucks journey.

The role emphasizes mentorship, training, and delivering excellent customer service while managing daily operations, schedules, and store standards.

Qualifications

• One year retail / customer service management experience preferred; two years in military service may substitute.
• One year supervising the work of others, teambuilding, and coaching.
• Strong organizational and interpersonal skills with problem-solving ability.

Responsibilities

• Lead store shifts and oversee daily operations.
• Coach and develop team members to meet performance standards.
• Ensure a welcoming, customer-centric store environment and brand standards.

Skills

Retail management

Leadership

Team supervision

Coaching

Job description

Starbucks Coffee Company in Massachusetts is seeking a shift manager who will lead with purpose, coach a team, and ensure a welcoming space for customers. You'll gain hands-on experience running a multi-million dollar business and advancing in your Starbucks journey.

The role emphasizes mentorship, training, and delivering excellent customer service while managing daily operations, schedules, and store standards.