Shift Leader: Lead Shifts, Grow Into Management

Wingstop - FWS; Littleton (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

GDLP Restaurant Group is seeking a Shift Leader to oversee daily restaurant operations and deliver exceptional guest service. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, maintaining standards, and driving a positive work environment that grows future leaders.

We value integrity, clear communication, and the ability to stay calm under pressure while training and developing new team members for ongoing promotion opportunities.

Qualifications

• Minimum 1 year of restaurant, retail, or leadership experience.
• Experience using a POS system preferred.
• Strong communication and problem-solving skills.
• Positive attitude and leadership mindset.
• Available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicate restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership mindset

Experience

Communication

Availability

Problem-solving

Tools

POS system

Job description

GDLP Restaurant Group is seeking a Shift Leader to oversee daily restaurant operations and deliver exceptional guest service. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, maintaining standards, and driving a positive work environment that grows future leaders.

We value integrity, clear communication, and the ability to stay calm under pressure while training and developing new team members for ongoing promotion opportunities.