Shift Leader: Lead Service & Team Excellence

SSP Group plc; Salt Lake City (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free parking

Free meal every shift

Paid training

Retirement plan with safe harbor match

Medical premium assistance ~80%

Job summary

SSP America, operating at the Salt Lake City International Airport, is hiring a Shift Supervisor. This is a full-time, on-site role offering $22.00/hour plus tips and immediate start with paid training and advancement opportunities.

The Shift Supervisor will lead a shift, ensure SSP standards are met, train new hires, and coach the team to deliver exceptional guest experiences while maintaining safety and quality procedures.

Qualifications

• Shift Supervisors are the first step into management.
• They ensure our standards are consistently achieved by the team and provide customer service excellence.
• They lead a shift, train new hires, and coach staff to meet SSP standards.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.

Skills

Leadership

Customer service

Shift management

Open availability

Job description

SSP America, operating at the Salt Lake City International Airport, is hiring a Shift Supervisor. This is a full-time, on-site role offering $22.00/hour plus tips and immediate start with paid training and advancement opportunities.

The Shift Supervisor will lead a shift, ensure SSP standards are met, train new hires, and coach the team to deliver exceptional guest experiences while maintaining safety and quality procedures.