Shift Leader: Lead Service & Ops, Flexible Hours

Southern Rock Restaurants; Memphis (TN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Flexible hours

No late nights

Job summary

Southern Rock Restaurants, LLC in Memphis, TN is seeking a Shift Leader to supervise restaurant operations, ensure guest satisfaction, and uphold food safety and cleanliness during openings and closings.

You will train and coach team members, monitor labor and sales, handle guest concerns, and work hands-on across all restaurant stations to deliver a fun, safe, and high-quality experience for every guest. This role requires strong communication and teamwork.

Qualifications

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Responsibilities

• Lead, monitor, coach and train team members to ensure operational execution.
• Adhere to scheduled labor metrics while monitoring sales during the shift.
• Ensure cleaning duties are completed thoroughly and with integrity.
• Be proficient in all restaurant positions and work hands-on across areas.
• Work as part of a team to provide an exceptional Guest experience.
• Ensure Guest satisfaction by following service standards.
• Perform opening and closing managerial duties including cash handling.

Skills

Team player

Growth mindset

Communication skills

Job description

Southern Rock Restaurants, LLC in Memphis, TN is seeking a Shift Leader to supervise restaurant operations, ensure guest satisfaction, and uphold food safety and cleanliness during openings and closings.

You will train and coach team members, monitor labor and sales, handle guest concerns, and work hands-on across all restaurant stations to deliver a fun, safe, and high-quality experience for every guest. This role requires strong communication and teamwork.