Shift Leader — Lead Operations, Grow Fast, Flexible Schedule

Wingstop; Hiram (GA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Free Wingstop meals

Health benefits

Paid time off

Paid training

Flexible scheduling

Career advancement

Leadership development

Education assistance

Employee recognition

Job summary

Wingstop is seeking a Shift Leader to assist the General Manager in daily restaurant operations and to guide the team in delivering the Wingstop experience. You will help manage timing, quality, and profitability while modeling the brand culture for crew members.

The role emphasizes leadership, coaching, and problem solving in a fast-paced environment, with focus on guest satisfaction and team development.

Qualifications

• Experience in guest service and leadership roles in a fast-paced restaurant.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to plan, prioritize, and manage multiple tasks to increase profitability.
• Willingness to train others and coach team members to meet standards.

Responsibilities

• Support the General Manager in daily restaurant operations.
• Direct daily workflow and ensure consistency with Wingstop culture.
• Assist with financial performance, procedures, and goals.
• Teach and coach staff to improve service, accuracy, and speed.

Skills

Guest service mindset

Verbal communication

Leadership

Time management

Detail oriented

Business acumen

Coaching & training

Problem solving

Attendance reliability

Job description

Wingstop is seeking a Shift Leader to assist the General Manager in daily restaurant operations and to guide the team in delivering the Wingstop experience. You will help manage timing, quality, and profitability while modeling the brand culture for crew members.

The role emphasizes leadership, coaching, and problem solving in a fast-paced environment, with focus on guest satisfaction and team development.