Shift Leader: Lead Hospitality & Ops, Path to GM

Sweetgreen; Carmel (IN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Tips

Competitive wages

Leadership opportunities

Health benefits

Paid time off

Free meal

401(k)

Merch Shop

Job summary

Sweetgreen is hiring a Shift Leader in Carmel, IN to guide daily restaurant operations and uphold guest hospitality.

You will lead shifts, train teammates, and ensure food safety and quality while delivering great service. This role offers pathways to management and a supportive team culture in a fast-paced environment.

The position requires at least 1 year in a supervisory role and the ability to work at least 30 hours per week. Compensation is hourly with tips.

Qualifications

• Have leadership or supervisory experience in restaurants, retail, or hospitality
• Care deeply about hospitality, food quality, and operational excellence
• Enjoy motivating others and building a positive team culture
• Stay organized, level-headed, and solutions-focused under pressure
• Want to grow into restaurant management and long-term leadership roles
• Take pride in being accountable, dependable, and detail-oriented

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership experience

Supervisory experience

Hospitality mindset

Job description

Sweetgreen is hiring a Shift Leader in Carmel, IN to guide daily restaurant operations and uphold guest hospitality.

You will lead shifts, train teammates, and ensure food safety and quality while delivering great service. This role offers pathways to management and a supportive team culture in a fast-paced environment.

The position requires at least 1 year in a supervisory role and the ability to work at least 30 hours per week. Compensation is hourly with tips.