Shift Leader: Lead Hospitality, Path to GM in 2 Years

Sweetgreen; Miami (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leader and Manager opportunities

Medical, dental, and vision options

Paid vacation, wellness time, parental

Free meals

401(k)

Team Member Merch Shop

Physical requirements met

Job summary

Sweetgreen in Miami is seeking a Shift Leader to guide daily restaurant operations and support the team. Lead with energy, uphold food safety and hospitality, and help guests feel welcomed while driving operational excellence.

Top performers may progress toward General Manager roles within two years. This is a full-time, on-site position offering competitive wages and growth opportunities within a fast-paced, community-focused brand.

Qualifications

• Have leadership or supervisory experience in restaurants, retail, or hospitality
• Care deeply about hospitality, food quality, and operational excellence
• Enjoy motivating others and building a positive team culture
• Stay organized, level-headed, and solutions-focused under pressure

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership experience

Hospitality mindset

Team motivation

Organized under pressure

Career growth mindset

Accountable and detail-oriented

Job description

Sweetgreen in Miami is seeking a Shift Leader to guide daily restaurant operations and support the team. Lead with energy, uphold food safety and hospitality, and help guests feel welcomed while driving operational excellence.

Top performers may progress toward General Manager roles within two years. This is a full-time, on-site position offering competitive wages and growth opportunities within a fast-paced, community-focused brand.