Shift Leader: Lead Fast-Paced Team, Grow & Training

Far West Services, LLC; Rancho Santa Margarita (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Training

Free Shift Meal

Career Growth Opportunities

Internal Promotion Opportunities

Job summary

Far West Services is seeking a Shift Leader to manage daily restaurant operations and inspire the team. You will support the General Manager and Assistant Manager by leading shifts, coaching staff, and maintaining high standards of service and safety.

The role emphasizes guest satisfaction, teamwork, and hands-on leadership, with opportunities for growth within the company. Join a fast-paced environment that values integrity and accountability.

Qualifications

• At least 1 year of restaurant, retail, or leadership experience.
• Food Handler Certification.
• Experience using a POS system.
• Strong communication and problem-solving skills.
• Reliable attendance and flexibility to meet business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Positive attitude

Leadership mindset

Restaurant experience

Leadership experience

Food Handler Certification

POS experience

Communication skills

Problem-solving

Reliability

Flexibility

Job description

Far West Services is seeking a Shift Leader to manage daily restaurant operations and inspire the team. You will support the General Manager and Assistant Manager by leading shifts, coaching staff, and maintaining high standards of service and safety.

The role emphasizes guest satisfaction, teamwork, and hands-on leadership, with opportunities for growth within the company. Join a fast-paced environment that values integrity and accountability.