Shift Leader: Lead, Coach & Grow Into Management

Wingstop - FWS; Santa Monica (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver a positive guest experience. You will support theGeneral Manager and Assistant Manager by guiding shifts, coaching staff, and upholding standards to help grow within the company.

The role emphasizes leadership, teamwork, and a commitment to food safety and high-quality service in a fast-paced setting.

Qualifications

• Positive attitude and leadership mindset.
• At least 1 year of restaurant, retail, or leadership experience preferred.
• Experience using a POS system preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicate restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership

Customer service

Communication

Problem-solving

Availability

Job description

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver a positive guest experience. You will support theGeneral Manager and Assistant Manager by guiding shifts, coaching staff, and upholding standards to help grow within the company.

The role emphasizes leadership, teamwork, and a commitment to food safety and high-quality service in a fast-paced setting.