Shift Leader: Lead, Coach & Grow into Management

Wingstop - FWS; Lancaster (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver an outstanding guest experience.

In this role you will coach team members, maintain standards, support the General Manager and Assistant Manager across shifts, and strive to improve performance and guest satisfaction.

If you have leadership experience in fast-paced settings, a commitment to food safety, and a collaborative mindset, you’ll thrive here.

Qualifications

• 1+ year of restaurant/retail/leadership experience preferred.
• POS system experience preferred.
• Strong communication and problem-solving skills; available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership mindset

Restaurant/retail experience

Communication skills

Problem solving

Availability to support needs

Tools

POS system

Job description

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver an outstanding guest experience.

In this role you will coach team members, maintain standards, support the General Manager and Assistant Manager across shifts, and strive to improve performance and guest satisfaction.

If you have leadership experience in fast-paced settings, a commitment to food safety, and a collaborative mindset, you’ll thrive here.