Shift Leader: Lead Fast-Paced, Quality Service

Wingstop; Broken Arrow (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

Wingstop in Broken Arrow, Oklahoma is seeking a Shift Leader to support daily restaurant operations. You will be a hands-on manager, completing checklists, handling cash, and guiding guest interactions.

You will drive performance by enforcing SOPs, maintaining speed of service, and monitoring labor, sales, and food costs while training and coaching team members to ensure accountability.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory food-service experience.
• Strong leadership and organizational skills.
• Ability to prioritize, delegate, and solve problems.

Responsibilities

• Lead shift operations, complete daily checklists, handle cash, and guest interactions.
• Drive performance by following SOPs and maintaining speed of service.
• Monitor daily labor, sales, and food costs to protect margins.
• Train and coach team members and support accountability.

Skills

Leadership

Training

Delegation

Problem solving

Education

HS diploma

Tools

Microsoft Word

Excel

Job description

Wingstop in Broken Arrow, Oklahoma is seeking a Shift Leader to support daily restaurant operations. You will be a hands-on manager, completing checklists, handling cash, and guiding guest interactions.

You will drive performance by enforcing SOPs, maintaining speed of service, and monitoring labor, sales, and food costs while training and coaching team members to ensure accountability.