Shift Leader: Lead Fast-Paced Food Team & Growth

Potbelly; Midlothian (IL); On-site; USD 23,763 - 24,452; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) with company match

Paid time off

Flexible schedule

Commuter benefits

Employee assistance

Job summary

Potbelly in Midlothian, IL seeks a Shift Leader to supervise shifts, drive product quality, and deliver excellent customer service in a fast-paced environment. You will manage associates, control costs, and uphold health and safety standards while maintaining upbeat, friendly service.

Ideal candidates bring 1+ year supervisory experience, strong communication, and a customer-first mindset; ability to pass food-safety requirements is essential.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment.
• Meet/state food safety requirements and obtain certification within 30 days (IL).
• 18 years or older with a friendly, customer-first mindset.

Responsibilities

• Lead team on shifts, assign tasks, and provide feedback.
• Ensure security and back-of-house standards are met.
• Count cash drawers and follow cash handling procedures.
• Prepare quality finished products and maintain safety standards.
• Restock items, clean work areas, and handle customer issues.

Skills

Shift leadership

Customer service

Food safety knowledge

Strong communication

Problem solving

Stamina

Food safety certification

Job description

Potbelly in Midlothian, IL seeks a Shift Leader to supervise shifts, drive product quality, and deliver excellent customer service in a fast-paced environment. You will manage associates, control costs, and uphold health and safety standards while maintaining upbeat, friendly service.

Ideal candidates bring 1+ year supervisory experience, strong communication, and a customer-first mindset; ability to pass food-safety requirements is essential.