Shift Leader - Lead Crew & Elevate Guest Service

Dunkin'; Gas (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Discounted tuition

Employee discounts

Growth opportunities

Job summary

Dunkin' in Central Gas Donuts is seeking a proactive Shift Leader to guide cafe teams, deliver great guest service, and keep daily operations running smoothly.

You'll train crew, manage inventory and cash, and step in for the manager when needed. Dunkin' offers paid training, flexible scheduling, and opportunities to grow into leadership roles. This position suits energetic individuals who thrive in a fast-paced environment and enjoy coffee culture.

Qualifications

• Experience in food service or retail leadership.
• Positive attitude and strong communication skills.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• Team-first mindset and passion for coffee and customer service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards.
• Step in for the manager when needed, help make key decisions.

Skills

Leadership experience

Customer service

Communication skills

Multitasking

Flexible hours

Job description

Dunkin' in Central Gas Donuts is seeking a proactive Shift Leader to guide cafe teams, deliver great guest service, and keep daily operations running smoothly.

You'll train crew, manage inventory and cash, and step in for the manager when needed. Dunkin' offers paid training, flexible scheduling, and opportunities to grow into leadership roles. This position suits energetic individuals who thrive in a fast-paced environment and enjoy coffee culture.