Shift Leader: Lead & Coach Teams | Flexible Schedule

Baskin-Robbins; Saint Paul (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free coffee

Flexible schedule – Full-Time and Part

Generous Employee Discount

Cash Referral Program

Best in Class Training & Continuous学习

Advancement Opportunities

Medical Insurance

Education discounts

Special discounts for Dunkin’

Recognition Program

Community & Charitable Involvement

Job summary

Dunkin’ in Saint Paul, Minnesota is seeking a Shift Leader to supervise restaurant operations on a shift-by-shift basis and support the management team in delivering excellent guest service. This role emphasizes smiling, meeting operational goals, maintaining brand standards, coaching teammates, and ensuring food safety, inventory and safety compliance throughout each shift.

Franchisees offer benefits including free coffee, flexible scheduling, medical insurance for you and family, employee

Qualifications

• Preferably, you have previous management experience in retail, restaurant, or hospitality.
• You are 18 years of age (or higher per applicable law)
• You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

Responsibilities

• Smiling and always saying “YES!” to our guests.
• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift and provide timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coach restaurant team members to do the same.
• Schedule restaurant team members for shifts

Skills

Leadership experience

Customer service excellence

Time management

Guest satisfaction

Job description

Dunkin’ in Saint Paul, Minnesota is seeking a Shift Leader to supervise restaurant operations on a shift-by-shift basis and support the management team in delivering excellent guest service. This role emphasizes smiling, meeting operational goals, maintaining brand standards, coaching teammates, and ensuring food safety, inventory and safety compliance throughout each shift.

Franchisees offer benefits including free coffee, flexible scheduling, medical insurance for you and family, employee