Shift Leader: Grow Into Leadership Excellence

Wingstop - FWS; Santa Ana (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver a memorable guest experience. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, maintaining standards, and modeling exceptional service.

This leadership role prepares you for future growth within the company, offering training, certifications, and ongoing development as you guide teams through busy periods while upholding food safety and

Qualifications

• Positive attitude and leadership mindset.
• At least 1 year of restaurant, retail, or leadership experience.
• Experience using a POS system.
• Strong communication and problem-solving skills.
• Available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership

Communication

Problem-solving

Guest service

Team coaching

Availability

Tools

POS system

Job description

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver a memorable guest experience. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, maintaining standards, and modeling exceptional service.

This leadership role prepares you for future growth within the company, offering training, certifications, and ongoing development as you guide teams through busy periods while upholding food safety and