Shift Leader: Lead, Coach, and Grow into Management

Wingstop - FWS; West Hollywood (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver exceptional guest experiences. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, and maintaining high operational standards for all guests.

This leadership role prepares you for future growth within the company, with ongoing training and leadership development opportunities.

Qualifications

• Must have a positive attitude and leadership mindset.
• 1 year of restaurant, retail, or leadership experience preferred.
• Experience using a Point of Sale (POS) system preferred.
• Strong communication and problem-solving skills.
• Availability to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicate restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Positive attitude

Leadership mindset

1 year restaurant/retail/leadership

POS system experience

Strong communication

Problem-solving

Availability to support

Tools

POS system

Job description

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver exceptional guest experiences. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, and maintaining high operational standards for all guests.

This leadership role prepares you for future growth within the company, with ongoing training and leadership development opportunities.