Shift Leader: Lead, Coach & Grow Into Management

Far West Services, LLC; Pico Rivera (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Training

Free Shift Meal

Career Growth

Internal Promotion

Job summary

Far West Restaurant Group is seeking a dedicated Shift Leader to guide daily restaurant operations, coach team members, and uphold high standards of service. You will support the General Manager by leading shifts, ensuring safety, and delivering a top-notch guest experience.

Past leadership experience in restaurant or retail, a Food Handler Certification, and strong communication are required. This role offers growth within the company and a Path to management opportunities.

Qualifications

• Positive attitude and leadership mindset.
• At least 1 year of restaurant, retail, or leadership experience preferred.
• Food Handler Certification is required.
• Experience using a POS system is preferred.
• Strong communication and problem-solving skills.
• Reliable attendance.
• Available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership

Communication

Problem-solving

Attendance

Availability to support

Education

Food Handler Certification

Tools

POS System

Job description

Far West Restaurant Group is seeking a dedicated Shift Leader to guide daily restaurant operations, coach team members, and uphold high standards of service. You will support the General Manager by leading shifts, ensuring safety, and delivering a top-notch guest experience.

Past leadership experience in restaurant or retail, a Food Handler Certification, and strong communication are required. This role offers growth within the company and a Path to management opportunities.