Shift Leader: Lead, Coach & Elevate Guest Service

Ontario Trillium Foundation; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for employees and family

Employee discounts on Dunkin' products

Opportunities for management roles

Job summary

Ontario Trillium Foundation in Cleveland, Ohio, is seeking motivated and energetic individuals to join as Shift Leaders. This role involves leading teams to deliver excellent guest service, managing daily operations, and training crew members. Ideal candidates are reliable and motivated, ready to uphold food safety and brand standards while assisting management in decision-making. Opportunities for growth into management roles are available alongside competitive pay and flexible schedules.

Qualifications

• Motivated, energetic, and reliable individuals.
• Ability to lead by example and support a team.

Responsibilities

• Lead and support the team in guest service.
• Manage operations, inventory, and cash handling.
• Train and coach crew members.
• Uphold Food Safety and Brand standards.
• Assist in key decision-making when required.

Skills

Team Leadership

Customer Service

Inventory Management

Food Safety Standards

Job description

Ontario Trillium Foundation in Cleveland, Ohio, is seeking motivated and energetic individuals to join as Shift Leaders. This role involves leading teams to deliver excellent guest service, managing daily operations, and training crew members. Ideal candidates are reliable and motivated, ready to uphold food safety and brand standards while assisting management in decision-making. Opportunities for growth into management roles are available alongside competitive pay and flexible schedules.