Shift Leader: Lead, Coach, and Grow in Fast-Paced Subs

18015 Jersey Mike's SUNRISE VILLAGE; Puyallup (WA); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Flexible scheduling

Team member discounts

Leadership development and hands-on培训

Advancement opportunities

A fun, fast-paced, team-focused work环境

Opportunities to give back to local社区

Résumé du poste

Jersey Mike's Sunrise Village in WA is seeking a Shift Leader to guide daily restaurant operations, lead by example, and deliver the Sub Above guest experience. This role emphasizes coaching Crew Members, training new staff, and maintaining cleanliness and safety standards.

You will manage opening/closing, inventory, and food quality while ensuring exceptional service in a fast-paced setting. Previous leadership in food service is preferred, but growth-focused candidates are encouraged to apply.

Qualifications

• Experience in restaurant, food service, or customer service.
• Leadership experience or readiness for leadership.
• Positive attitude, strong work ethic.
• Enjoys coaching and developing others.
• Thrives in fast-paced environment.
• Ability to communicate with customers and teammates.
• Ownership and accountability.
• Dependable and organized.

Responsabilités

• Leading the team during assigned shifts by setting the example through positive leadership and exceptional customer service.
• Delivering an outstanding guest experience while ensuring every customer receives a "Sub Above" experience.
• Preparing fresh, high-quality subs and ensuring food is made according to Jersey Mike's standards.
• Coaching, supporting, and motivating Crew Members throughout each shift.
• Assisting with training and onboarding new team members.
• Maintaining a clean, organized, and food-safe restaurant environment.
• Monitoring food quality, cleanliness, and operational standards.
• Managing shift execution, including opening and closing responsibilities.
• Assisting with inventory, product rotation, and minimizing food waste.
• Handling customer questions and resolving concerns professionally.
• Supporting the General Manager and Assistant Manager with daily restaurant operations.

Connaissances

Restaurant leadership

Customer service

Team coaching

Fast-paced environment

Effective communication

Description du poste

Jersey Mike's Sunrise Village in WA is seeking a Shift Leader to guide daily restaurant operations, lead by example, and deliver the Sub Above guest experience. This role emphasizes coaching Crew Members, training new staff, and maintaining cleanliness and safety standards.

You will manage opening/closing, inventory, and food quality while ensuring exceptional service in a fast-paced setting. Previous leadership in food service is preferred, but growth-focused candidates are encouraged to apply.