Shift Leader: Lead Bakery Night Crew & Delight Guests

Insomnia Cookies, LLC; Minneapolis (MN); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability with growth

Promotions opportunities

Team environment

Employee discount and free cookies

Job summary

Insomnia Cookies is opening a Minneapolis location and seeks a Shift Leader to guide our bakery operations during peak hours while delivering warm, memorable guest experiences. You will oversee the Cookie Crew, coach teammates, and ensure quality standards across baking, packing, and service.

The role emphasizes leading by example in a fast-paced environment, with opportunities to grow into management as the store expands. Flexible schedules and evening shifts are common in our late-night brand.

Qualifications

• 1+ year of experience in a customer‑focused environment.
• Point of Sales (POS) systems experience.
• Excellent communication and time management skills.
• Ability to lead by example and motivate others.

Responsibilities

• Lead bakery operations during shifts, ensuring a great guest experience.
• Bake, package, and prepare orders while delivering friendly service.
• Coach and motivate team members, providing direction and feedback.
• Prioritize tasks to keep operations efficient and meet demand.
• Maintain food safety, cleanliness, and speed of service.

Skills

Customer service

POS systems

Communication

People skills

Leadership

Job description

Insomnia Cookies is opening a Minneapolis location and seeks a Shift Leader to guide our bakery operations during peak hours while delivering warm, memorable guest experiences. You will oversee the Cookie Crew, coach teammates, and ensure quality standards across baking, packing, and service.

The role emphasizes leading by example in a fast-paced environment, with opportunities to grow into management as the store expands. Flexible schedules and evening shifts are common in our late-night brand.