Shift Leader: Lead a High-Performance Team

Chick-fil-A; Howell Township (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Sunday's off

Learning first‑hand from an experience

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Howell Township is seeking a dedicated Shift Leader to oversee day-to-day operations and drive long-term success in a fast-paced, guest-focused restaurant.

This hands-on role emphasizes developing team members, maintaining service quality, and meeting profitability goals while upholding health and safety standards.

You will lead shifts, train staff, handle guest concerns, and model teamwork in a locally owned Chick-fil-A franchise.

Qualifications

• Smile and create eye contact with guests.
• Speak enthusiastically and communicate clearly.
• Reliable transportation and ability to work in a fast-paced environment.
• Experience in shift leadership roles is required.

Responsibilities

• Oversee restaurant operations including service, staffing, food quality, cleanliness, and guest satisfaction.
• Hire, train, and develop team members to create a positive, high-performance work environment.
• Monitor labor costs and daily financial performance to meet profitability goals.
• Lead shifts, be a key holder, and open/close as needed.
• Handle guest concerns professionally to maintain community relationships.
• Provide on-floor leadership and be a role model for the team.

Skills

Shift leadership

People skills

Communication

Customer service

Team training

Time management

Job description

Chick-fil-A Howell Township is seeking a dedicated Shift Leader to oversee day-to-day operations and drive long-term success in a fast-paced, guest-focused restaurant.

This hands-on role emphasizes developing team members, maintaining service quality, and meeting profitability goals while upholding health and safety standards.

You will lead shifts, train staff, handle guest concerns, and model teamwork in a locally owned Chick-fil-A franchise.