Shift Leader: Lead a High-Energy Coffee Crew

Bagel Brands; Brooklyn Park (MN); On-site; USD 17,564 - 29,274; Full time

Job summary

Caribou Coffee in Brooklyn Park, MN is seeking a Shift Leader to drive store performance and guest experiences. You will partner with the GM/AGM to guide daily operations, uphold SOPs, coach team members, manage inventories, and ensure a welcoming, high-energy environment.

Ideal candidates have 1+ year of leadership or retail experience, ability to work early mornings, evenings, weekends, and a passion for service. Starting wage ranges reflect local pay scales and regulations.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Willingness to work early mornings, evenings, some holidays and weekends.
• Must be at least 18 years old.

Responsibilities

• Lead shifts with focus on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed consistently.
• Coach and develop Team Members on responsibilities and product knowledge.
• Train team on role responsibilities, product knowledge, and promotions.
• Perform administrative tasks such as inventory, deposits and store orders.

Skills

Leadership experience

Customer service

Retail/restaurant

Job description

Caribou Coffee in Brooklyn Park, MN is seeking a Shift Leader to drive store performance and guest experiences. You will partner with the GM/AGM to guide daily operations, uphold SOPs, coach team members, manage inventories, and ensure a welcoming, high-energy environment.

Ideal candidates have 1+ year of leadership or retail experience, ability to work early mornings, evenings, weekends, and a passion for service. Starting wage ranges reflect local pay scales and regulations.