Shift Leader: Lead a Fast-Paced Team to Great Service

potbelly; Arlington (TX); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

Retirement Savings 401(k) with company

Job summary

Potbelly in Arlington, Texas is seeking a Shift Leader to guide a shift, develop associates, and ensure outstanding product quality and customer service while managing costs on each shift.

Requirements include at least 1 year of supervisory experience in a restaurant or retail setting, the ability to pass food safety certification, and strong communication skills in a fast-paced kitchen environment. Eligible for digital tips and competitive benefits.

Qualifications

• You are at least 18 years of age.
• A minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
• You must pass and obtain a Food Safety Certification.
• Strong written and verbal communication skills.
• You enjoy problem-solving and thrive in a fast-paced environment.
• Experience working in a bustling kitchen environment and handling allergens.

Responsibilities

• Lead team members on shifts, assign tasks, and provide feedback.
• Ensure security procedures and back-of-house standards are followed.
• Count drawers and follow cash handling procedures.
• Prepare quality finished products efficiently.
• Maintain health and safety standards for food, cleanliness and safety.
• Restock food line and supplies; clean work areas and equipment.
• Operate cash register and handle transactions.
• Address customer complaints effectively.

Skills

Customer service

Team leadership

Communication

Problem solving

Food safety knowledge

Job description

Potbelly in Arlington, Texas is seeking a Shift Leader to guide a shift, develop associates, and ensure outstanding product quality and customer service while managing costs on each shift.

Requirements include at least 1 year of supervisory experience in a restaurant or retail setting, the ability to pass food safety certification, and strong communication skills in a fast-paced kitchen environment. Eligible for digital tips and competitive benefits.