Shift Leader — Lead a Fast, Customer-First Team

Baskin-Robbins; Sunbury (Northumberland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical and dental insurance

Life insurance and disability

Job summary

Dunkin’ Donuts franchisee is seeking Shift Leaders to run daily store operations, ensure fast, friendly service, and uphold the CARE standard. You will help deploy crew, monitor drive-thru performance, and communicate results.

If you’re ready to lead a team, develop your management skills, and make an impact on customers, this is the right opportunity. Franchisees set wages and benefits and are the employer of record.

Qualifications

• Demonstrated leadership to guide a store team.
• Ability to deliver fast, friendly customer service.
• Willingness to deploy crew and adapt to needs.
• Strong teamwork and communication skills.

Responsibilities

• Lead store operations and ensure CARE level service.
• Oversee crew deployment and drive-thru performance.
• Monitor quality control of products and consistency.
• Set goals, communicate results, and drive performance.
• Collaborate with the General Manager to nurture talent.

Skills

Leadership

Customer service

Team player

Drive-thru operations

Job description

Dunkin’ Donuts franchisee is seeking Shift Leaders to run daily store operations, ensure fast, friendly service, and uphold the CARE standard. You will help deploy crew, monitor drive-thru performance, and communicate results.

If you’re ready to lead a team, develop your management skills, and make an impact on customers, this is the right opportunity. Franchisees set wages and benefits and are the employer of record.