Shift Leader: Lead a Fast-Paced Team & Service Excellence

27065 Jersey Mike's Round Lake; Round Lake Beach (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Jersey Mike's Round Lake is seeking a Shift Leader to support the management team in running the store. You will coach staff to deliver amazing customer service, oversee food preparation, and help execute Jersey Mike’s experience with a consistent, friendly approach at the counter and in back-of-house.

You must be 18+, able to lift up to 50 lbs, work 38-40 hours weekly, and maintain clean, pressed uniform standards while leading a small crew to provide fast, accurate service in a busy

Qualifications

• Education: High school degree or equivalent.
• 1 Year QSR experience preferred.
• Serve Safe Certification - Food Handler.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food and maintaining sanitation practices.
• Delivering the Jersey Mike’s experience to customers.
• Cash handling and following procedures.
• Developing others for career growth and enforcing policies.

Skills

Customer service

Team leadership

Cash handling

Food preparation

Communication

Slicer operation

Education

High school diploma or equivalent

Serve Safe Certification - Food Handler

Job description

Jersey Mike's Round Lake is seeking a Shift Leader to support the management team in running the store. You will coach staff to deliver amazing customer service, oversee food preparation, and help execute Jersey Mike’s experience with a consistent, friendly approach at the counter and in back-of-house.

You must be 18+, able to lift up to 50 lbs, work 38-40 hours weekly, and maintain clean, pressed uniform standards while leading a small crew to provide fast, accurate service in a busy